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Tighten your safety briefing: Air New Zealand rebuked over flippant videos

Airline that has featured celebrities, surfers, dogs and swimsuit models in its light-hearted safety videos is rapped over knuckles for ‘extraneous material’

Air New Zealand’s Surfing Safari safety video was shot in four different locations and stars nine professional surfers. Photograph: Air New Zealand/YouTube

Air New Zealand’s Surfing Safari safety video was shot in four different locations and stars nine professional surfers. Photograph: Air New Zealand/YouTube

Air New Zealand has been rebuked by the country’s aviation watchdog for burying life-saving messages in among celebrity cameos in its pre-flight safety videos.

The airline is infamous for its elaborate star-studded clips in which celebrities like Richard Simmons, Bear Grylls and Betty White tell passengers how to respond in an aviation emergency.

But an email published by One News on Wednesday revealed that the Civil Aviation Authority (CAA) had criticised the airline for including “extraneous material” in one of its clips – and indicated that the agency had communicated similar concerns in the past.

“As we have commented previously, the video diverges materially from the ‘safety message’ at times, and whilst I appreciate the need to engage the viewers, the extraneous material detracts from the scope and direction of the safety message.”

The writer referred the airline to CAA literature on cabin briefings.

The email referred to the Surfing Safari video, which featured nine professional surfers, including Mick Fanning, the three-time world champion from Australia, and Anastasia Ashley, who has modelled in Sports Illustrated.

Gabriel Medina of Brazil, Masatoshi Ohno of Japan, and Alana Blanchard and Laird Hamilton, both of the United States, also appeared in the clip, which was shot at four locations in the US, Australia and New Zealand.

The CAA told New Zealand media that it would not comment on individual instances relating to the production of safety videos but that even when assessed within its creative envelope” the Surfing Safari clip complied.

It was in fact retired in July and replaced by a video starring Anna Faris, the actor, and Rhys Darby, the New Zealand comedian who starred in Flight of the Conchords.

Titled Safety in Hollywood, the new clip was filmed at four different sets at Warner Brothers and involved more than 20 extras, including a chihuahua that had starred in Transformers and Grey’s Anatomy.

It has received more than 1.4m plays on YouTube since being uploaded.

 Faris said in a press release that Air New Zealand had “really redefined safety videos with its fun and creative approach”.

“It’s so easy to tune out when watching a traditional safety video, so it comes as such a delightful surprise when you get something that’s really fun and funny.”

Jodi Williams, the airline’s head of global brand, said the clips – which it actively promotes with the hashtag #AirNZSafetyVideos – had collectively drawn more than 83m views online.

One of its most high profile was the Lord of the Rings-themed Most Epic Safety Video Ever Made, released in October 2014 to coincide with the final film in the Hobbit trilogy.

Director Peter Jackson appeared in the clip alongside Elijah Wood and other cast members. Shot over six days at locations across New Zealand, it comes in at just under five minutes long and has been played nearly 16m times on YouTube.

It was the second Lord of the Rings-related clip from Air New Zealand – which markets itself as “the official airline of Middle-earth” – following on from An Unexpected Briefing in 2012. That was viewed more than 12m times.

The airline – which was named AirlineRatings.com’ Airline of the Year for the third consecutive year in December – began taking the novel approach to passenger safety in 2009 with its Bare Essentials of Safety clip, which showed cabin crew and staff giving safety briefings wearing only body paint.

Mike Tod, the chief marketing and customer office, said in an interview published on LinkedInin 2015 that the clips were effective marketing tools: “These pieces of content can put bums on seats.”

But they have been known to backfire. One clip that was produced in partnership with Sports Illustrated for the 50th anniversary of the magazine’s swimsuit edition drew criticisms of sexism and a Change.org petition calling for it to be pulled in July 2014.

“A safety video is to alert passengers on what to do in an emergency; it should not be an excuse to objectify the sexualised female body,” the petition said. “This video creates an unnecessarily difficult and uncomfortable working environment for its female staff, which goes against the entire nature of safety.”

The clip was pulled from flights but a spokeswoman for Air New Zealand told media that that was only because it had reached the end of its run.

ampion from Australia, and Anastasia Ashley, who has modelled in Sports Illustrated.

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Gabriel Medina of Brazil, Masatoshi Ohno of Japan, and Alana Blanchard and Laird Hamilton, both of the United States, also appeared in the clip, which was shot at four locations in the US, Australia and New Zealand.

The CAA told New Zealand media that it would not comment on individual instances relating to the production of safety videos but that even when assessed within its creative envelope” the Surfing Safari clip complied.

It was in fact retired in July and replaced by a video starring Anna Faris, the actor, and Rhys Darby, the New Zealand comedian who starred in Flight of the Conchords.

Titled Safety in Hollywood, the new clip was filmed at four different sets at Warner Brothers and involved more than 20 extras, including a chihuahua that had starred in Transformers and Grey’s Anatomy.

It has received more than 1.4m plays on YouTube since being uploaded.

FacebookTwitterPinterest

Faris said in a press release that Air New Zealand had “really redefined safety videos with its fun and creative approach”.

“It’s so easy to tune out when watching a traditional safety video, so it comes as such a delightful surprise when you get something that’s really fun and funny.”

Jodi Williams, the airline’s head of global brand, said the clips – which it actively promotes with the hashtag #AirNZSafetyVideos – had collectively drawn more than 83m views online.

One of its most high profile was the Lord of the Rings-themed Most Epic Safety Video Ever Made, released in October 2014 to coincide with the final film in the Hobbit trilogy.

Director Peter Jackson appeared in the clip alongside Elijah Wood and other cast members. Shot over six days at locations across New Zealand, it comes in at just under five minutes long and has been played nearly 16m times on YouTube.

FacebookTwitterPinterest

It was the second Lord of the Rings-related clip from Air New Zealand – which markets itself as “the official airline of Middle-earth” – following on from An Unexpected Briefing in 2012. That was viewed more than 12m times.

The airline – which was named AirlineRatings.com’ Airline of the Year for the third consecutive year in December – began taking the novel approach to passenger safety in 2009 with its Bare Essentials of Safety clip, which showed cabin crew and staff giving safety briefings wearing only body paint.

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Mike Tod, the chief marketing and customer office, said in an interview published on LinkedInin 2015 that the clips were effective marketing tools: “These pieces of content can put bums on seats.”

But they have been known to backfire. One clip that was produced in partnership with Sports Illustrated for the 50th anniversary of the magazine’s swimsuit edition drew criticisms of sexism and a Change.org petition calling for it to be pulled in July 2014.

“A safety video is to alert passengers on what to do in an emergency; it should not be an excuse to objectify the sexualised female body,” the petition said. “This video creates an unnecessarily difficult and uncomfortable working environment for its female staff, which goes against the entire nature of safety.”

The clip was pulled from flights but a spokeswoman for Air New Zealand told media that that was only because it had reached the end of its run.

Comment

World's best airline for 2016 named: Skytrax World Airline Awards

Comment

World's best airline for 2016 named: Skytrax World Airline Awards

Emirates has been named the best airline in the world at the annual World Airline Awards held today by Skytrax at the Farnborough International Air Show in Hampshire.

The Dubai-based airline took home the prestigious title, trumping last year's winner Qatar Airways, which came second.

Singapore Airlines took third spot, followed by Cathay Pacific, both in last year's top five, while ANA All Nippon Airways rose two places to come fifth.

Qantas was the top ranked Australian airline, climbing one spot from last year's result to come in ninth. 

The top 10 world's best airlines*

1. Emirates (Flight test: business class)

2. Qatar Airways (Flight test: economy class)

3. Singapore Airlines (Flight test: economy class)

4. Cathay Pacific (Flight test: business class)

5. ANA All Nippon Airways

6. Etihad Airways

7. Turkish Airlines

8. EVA Air

9. Qantas Airways

10. Lufthansa (Flight test: economy class)

*according to the 2016 Skytrax World Airline Awards

"Emirates has always put our customers at the heart of what we do, and we work hard to deliver the very best experience possible to our customers at every touchpoint, every day, all around the world," said Sir Tim Clark, president of Emirates. 

In other awards, Qatar Airways took gongs for the world's best business class, best business class lounge and best airline staff in the Middle East, while Singapore was awarded the best airline in Asia and ANA All Nippon Airways was recognised for offering the world's best airport services and having the best airline staff in Asia for the second year in a row. 

Other accolades included the world's best low-cost airline handed to Norwegian and the world's most improved airline won by Thai Airways.

Skytrax World Airline Awards: A-Z of winners

Aegean Airlines
Best Regional Airline in Europe 

Aeroflot Russian Airlines
Best Airline in Eastern Europe 

Air Astana
Best Airline in Central Asia / India
Best Airline Staff Service in Central Asia / India 

Air France
Best First Class Airline Lounge Dining
Best First Class Comfort Amenities 

Air New Zealand
World's Best Premium Economy Class Cabin
World's Best Premium Economy Class Airline Seat 

AirAsia
World's Best Low-Cost Airline
Best Low-Cost Airline in Asia 

AirAsia X
World's Best Low Cost Airline Premium Cabin
World's Best Low Cost Airline Premium Seat 

ANA All Nippon Airways
World's Best Airport Services
Best Airline Staff Service in Asia 

Asiana Airlines
World's Best Economy Class
Best Economy Seat
Best Economy Class Onboard Catering 

Austrian
Best Airline Staff Service in Europe
Azul Linhas Aereas Brasileiras
Best Low-Cost Airline in South America
Best Airline Staff in South America 

Bangkok Airways
World's Best Regional Airline
Best Regional Airline in Asia 

Cathay Pacific Airways
World's Best Airline Cabin Cleanliness
Best First Class Airline Lounge 

Copa Airlines
Best Airline in Central America / Caribbean
Best Regional Airline in Central America / Caribbean
Best Airline Staff Service in Central America / Caribbean 

Emirates
World's Best Airline (Airline of the Year) 
World's Best Airline Inflight Entertainment 

Ethiopian Airlines
Best Airline Staff Service in Africa 

Etihad Airways
World's Best First Class
Best First Class Seat
Best First Class Onboard Catering 

EVA Air
Best Airline Transpacific
Best Business Class Comfort Amenities 

Finnair
Best Airline in Northern Europe 

flyDubai
Best Low Cost Airline in the Middle East 

Garuda Indonesia
World's Best Cabin Crew 

Hainan Airlines
Best Airline in China
Best Airline Staff Service in China 

Hawaiian Airlines
Best Airline Staff Service in North America 

Indigo
Best Low-Cost Airline in Central Asia / India 

Jetstar Airways
Best Low-Cost Airline in Australia / Pacific 

Juneyao Airlines
Best Regional Airline in China 

Kulula
Best Low Cost Airline in Africa 

LAN Airlines
Best Airline in South America 

Lufthansa
Best Airline in Western Europe
Best Airline Transatlantic 

Norwegian
World's Best Long Haul Low-Cost Airline
Best Low-Cost Airline in Europe 

Plaza Premium
World's Best Independent Airport Lounge 

Porter Airlines
Best Regional Airline in North America 

Qantas
Best Airline Australia in Pacific
Best Airline Staff in Australia / Pacific
Best Premium Economy Onboard Catering 

Qatar Airways
World's Best Business Class
Best Business Class Airline Lounge
Best Airline Staff in the Middle East 

Royal Air Maroc 
Best Regional Airline in Africa 

Singapore Airlines
Best Airline in Asia
Best Business Class Airline Seat 

Sky Airline
Best Regional Airline South America 

South African Airways
Best Airline in Africa 

Spring Airlines
Best Low-Cost Airline in China 

Star Alliance
World's Best Airline Alliance
World's Best Airline Alliance Lounge 

Thai Airways
World's Most Improved Airline
Best Airline Lounge Spa Facility 

Thomson Airways
World's Best Leisure Airline 

Turkish Airlines
Best Airline in Europe
Best Airline in Southern Europe
Best Business Class Airline Catering
Best Business Class Lounge Dining 

Virgin America
Best Airline in North America
Best Low-Cost Airline in North America 

Often referred to as the "Oscars of the aviation industry", the World Airline Awards this year welcomed entries from more airlines than ever before. The winners are then chosen based on what is said to be "the world's largest airline passenger satisfaction survey".

While the figures for this year's awards are yet to be released, last year's survey of 18.9 million passengers saw more than 245 airlines measured on 41 key performance standards, from the quality of check-in service and boarding procedures to cabin cleanliness and other indicators.

The Telegraph, London

See also: The perfect airline experience named
See also: 20 secrets to enjoying an economy flight



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Read more: http://www.traveller.com.au/worlds-best-airline-for-2016-named-skytrax-world-airline-awards-gq4gea#ixzz4EFAJ53hH 
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Comment

The airlines reaffirm their commitment to sustainability

Comment

The airlines reaffirm their commitment to sustainability

At its 72nd Annual General Meeting (AGM, for its acronym in English), the Association of International Air Transport Association (IATA) overwhelmingly approved a resolution urging governments to adopt a global plan of offsetting carbon of the forthcoming 39th Assembly of the International Civil Aviation Organization (ICAO) next fall. 
"airlines have a commitment to sustainability. the technological, operational and infrastructure improvements and the introduction of sustainable alternative fuels, are paying off. But to be a carbon neutral industry in 2020, it is also necessary to implement a program to offset emissions globally , "said Tony Tyler, CEO of IATA. 
in order to encourage adoption of a compensation system global emissions, the resolution supports the current measures of the aviation industry in managing their carbon footprint against climate change and for sustainable development; and urges governments to: 
· Consider eleven specific points to ensure the integrity of the environment and simplify the implementation of the compensation program, and avoiding, at the same time, market distortions.

· Ensure that current economic measures (including taxation), both at national and regional level, aimed at managing the environmental impact of industry eventually disappear, and ensure that new measures are introduced.

At the request of ICAO, governments are considering a proposal to implement a compensation plan and reduction of carbon emissions from international aviation (CORSIA, for its acronym in English). 
"CORSIA still developing. As an industry, concemos well our needs. Ask and cost effective measures to permanently reduce carbon emissions, through a simple, mandatory and apply globally to avoid the complexity and cost of implementing a patchwork of uncoordinated measures program. In addition, this program should not serve to generate a competitive or subject to market distortions space , "said Tony Tyler. 
Aviation was the first sector to set targets for reducing global carbon. These are: improving fuel efficiency by 1.5% annually through 2020, carbon neutral growth from 2020 and reducing emissions by half in 2050 compared to 2005. The industry was also the first to establish a comprehensive four - pillar strategy to achieve these objectives: the first to the third, the strategy focuses on new technologies (especially in the new eco - efficient aircraft and sustainable alternative fuels), greater operational efficiency and improving infrastructure, especially in the modernization of air traffic management. The fourth pillar -the implementation of a global plan of market- based measures is addressed with the implementation of CORSIA. 
This new resolution follows the landmark resolution adopted at the 69th Annual General Assembly of the IATA, in 2013, in which the airline industry agreed on the strategy to achieve carbon neutral industry. 
the full text of the resolution on the development of measures based on the market for international aviation (development of a Global market-based Measure for international aviation) can be downloaded in www.iata.org.

Author: Julian Belinque

June 7 - IATA urges governments to adopt a global plan for carbon offsetting

 

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Hotels Investment World - Sydney 2016

5 EVENTS IN 3 DAYS FOR ACCOMMODATION INDUSTRY LEADERS26 - 28 July 2016 : Sofitel Sydney Wentworth and the offices of Ashurst

5 EVENTS IN 3 DAYS FOR ACCOMMODATION INDUSTRY LEADERS26 - 28 July 2016 : Sofitel Sydney Wentworth and the offices of Ashurst

Hotels Investment World, Australia’s leading event for participants in the money end of the accommodation industry, returns to Sydney on 28 July 2016. It’s the key event for executives involved in the ownership, development, financing and management of hotels, resorts and serviced apartments and brings together a “who’s who” of capital market decision makers from the region and beyond.

Hotels Investment World is part of HotelsWorld 2016, that comprises 5 consecutive events in 3 days and features over 130 speakers from all sectors of the industry and all parts of the world, making it by far the largest cast of industry leaders and experts ever to appear on the stage at an accommodation event in Australia, and one of the largest industry events in the world. An audience of over 500 A-list delegates is expected for HotelsWorld 2016.

Beyond size, HotelsWorld is also a world apart from other industry events because it’s a suite of bespoke events designed each year to focus on the current issues, people and opportunities in the world of guest accommodation. HotelsWorld is designed to be fast, fresh and focused, with industry decision makers and experts participating in 30 minute, non-stop sessions.


To review the program of events and speakers, and to register for all the HotelsWorld 2016 events,
please visit www.hotelsworld.com.au
  

HM Awards 2015 Winners Announced

HM Awards 2015 winners announced

The winners of the 2015 HM Awards for Accommodation Excellence, presented by Sealy Posturepedic, have been named in front of a record 600 attendees at Sydney Town Hall last Friday night (September 4).

Hosted by television personality Lisa Wilkinson, the HM Awards have, for the 13th time, recognised the accommodation industry’s finest staff, properties, brands and chains across Australia, New Zealand and the South Pacific.

Mantra Group capped a huge day, taking home the Accommodation Chain of the Year honours just hours after being named in the ASX Top 200 Companies List.

Other major awards went to AccorHotels’ Michael Issenberg (Asia-Pacific Hotelier of the Year), IHG’s Karin Sheppard (Australasian Hotelier of the Year), Crown Towers Melbourne (Australasian Hotel of the Year), QT Hotels and Resorts (Brand of the Year), RACV Royal Pines Resort (Environmental Program), The Langham Sydney’s Sonia Lefevre (Australian General Manager), The Rees Hotel in Queenstown’s Mark Rose (New Zealand General Manager) and Outrigger Fiji Beach Resort’s Peter Hopgood (South Pacific General Manager).

This year’s Hall of Fame inductees were aviation and tourism industry legends Geoff Dixon and Brett Godfrey, while the inaugural Ashley Spencer Service to the Industry recipient was Guy Bentley from the Blue Mountains International Hotel Management School.

HM Awards 2015

At the 2015 HM Awards, a total of 67 gongs were handed out on the night and a full list of the winners is included below.

On the night, a significant amount of money (final tallying is still being undertaken) was raised for the Garvan Institute of Medical Research through the Connie Johnson Fellowship in Breast Cancer Research. Once again, the Australasian hotel industry was right behind a major fundraising drive, with funds this year going to help find a cure for a disease that touches an entire nation.

The 2015 HM Awards were Presented by Sealy Posturepedic; Hosted by HM magazine; Co-Hosted by AHS, the Blue Mountains International Hotel Management School and Intrust Super; Sponsored by A List Guide, AHICE, ARMA, AXOR, Delegat, FCS Computer Systems, Foxtel for Business, Interface Hospitality, ISIS Group Australia, Nespresso, Prototype, San Pellegrino, Spice magazine and Spice News, Time Out, and Williams Warn; and Supported by Asahi Premium Beverages, Blissful Events, EY, TravMedia and Vale Brewing.

SERVICED APARTMENT PROPERTY
Presented by:
AHS Hospitality
Winner:
Frasers Suites Sydney, NSW
Highly Commended:
The Sebel Docklands, Melbourne, VIC

ECONOMY HOTEL
Presented by:
Sealy Posturepedic
Winner:
ibis Adelaide, Adelaide, SA
Highly Commended:
BreakFree Aanuka Beach Resort, Coffs Harbour, NSW

MIDSCALE HOTEL
Presented by:
Interface Hospitality
Winner:
Atura Blacktown, Prospect, NSW
Highly Commended:
Travelodge Southbank, Melbourne, VIC

UPSCALE HOTEL
Presented by:
Intrust Super
Winners:
Hotel Kurrajong Canberra, Canberra, ACT
Sails in the Desert Hotel, Ayers Rock Resort, Yulara, NT
Highly Commended:
Four Points by Sheraton Brisbane, QLD

UPPER-UPSCALE HOTEL
Presented by:
Delegat wines
Winner:
Crown Metropol, VIC
Grand Hyatt Melbourne, Melbourne, VIC
Highly Commended:
Pier One Sydney Harbour, NSW

LUXURY HOTEL
Presented by:
AXOR by Hansgrohe
Winner:
Park Hyatt Sydney, NSW
Highly Commended:
Crown Towers Melbourne, VIC

AUSTRALIAN LODGE
Presented by:
Sealy Posturepedic
Winner:
qualia, Hamilton Island, QLD
Highly Commended:
Southern Ocean Lodge, Kangaroo Island, SA

BUSINESS HOTEL
Presented by:
Foxtel for Business
Winner:
Shangri-La Hotel, Sydney, NSW
Highly Commended:
The Westin Sydney, NSW

RESORT
Presented by:
Intrust Super
Winner:
One&Only Hayman Island, QLD
Highly Commended:
qualia, Hamilton Island, QLD

HOTEL INTERIOR DESIGN
Presented by:
ISIS Group Australia
Winner:
QT Sydney, NSW
Highly Commended:
Hotel Kurrajong Canberra, ACT

BOUTIQUE HOTEL
Presented by:
Time Out magazines
Winner:
Emporium Hotel, Brisbane, QLD
Highly Commended:
The Olsen, VIC

NEW HOTEL
Presented by:
Prototype Furniture
Winner:
Halcyon House, Cabarita, NSW
Highly Commended:
Alex Hotel, Perth, WA
Vibe Hotel Marysville, VIC

MEETINGS & CONFERENCING PROPERTY
Presented by:
SPICE Magazine
Winners:
Fairmont Resort Blue Mountains, Leura, NSW
Hilton Sydney, NSW
Highly Commended:
Grand Hyatt Melbourne, VIC

REGIONAL PROPERTY
Presented by:
Blue Mountains International Hotel Management School
Winner:
Spicers Hidden Vale, Grandchester, QLD
Highly Commended:
Lake House, Daylesford, VIC

DAY SPA
Presented by:
Intrust Super
Winner:
Spa qualia, qualia, Hamilton Island, QLD
Highly Commended:
One&Only Spa, Emirates One&Only Wolgan Valley, NSW

HOTEL BAR
Presented by:
Blue Mountains International Hotel Management School
Winner:
Gowings Bar, QT Sydney, NSW
Highly Commended:
Grain Bar, Four Seasons Hotel Sydney, NSW

HOTEL RESTAURANT
Presented by:
SANPELLEGRINO
Winner:
Rockpool Bar & Grill, Crown Towers Melbourne, VIC
Highly Commended:
Lake House, Daylesford, VIC

TECH-HOTEL
Presented by:
FCS Computer Systems
Winner:
Crown Towers Melbourne, VIC
Highly Commended:
Next Hotel Brisbane, Brisbane, QLD

NEW ZEALAND HOTEL
Presented by:
AHS Hospitality
Winner:
Sofitel Auckland Viaduct Harbour
Highly Commended:
Eichardt’s Private Hotel, Queenstown
The Rees Hotel and Luxury Apartments, Queenstown

NEW ZEALAND REGIONAL PROPERTY
Presented by:
Sealy Posturepedic
Winners:
Peppers Clearwater Resort Christchurch
Hilton Lake Taupo
Highly Commended:
Craggy Range Winery Cabins, Hawke’s Bay

NEW ZEALAND LODGE
Presented by:
AHS Hospitality
Winner:
Huka Lodge, Taupo
Highly Commended:
Matakauri Lodge, Queenstown

FIJIAN PROPERTY
Presented by:
AHICE
Winner:
Likuliku Lagoon Resort
Highly Commended:
Vomo Island Resort

SOUTH PACIFIC PROPERTY
Presented by:
EY
Winner:
Pacific Resort Aitutaki, Cook Islands
Highly Commended:
Sofitel Bora Bora Marara Beach and Private Island, French Polynesia

PROPERTY AWARDS – ALL COUNTRIES

MARKETING CAMPAIGN
Presented by:
A-LIST Guide
Winners:
DoubleTree by Hilton Melbourne – Flinders Street (hotel launch)
TFE Hotels (‘Great Weekends’)
Highly Commended:
Best Western Australasia (‘Discover Your Hotel Type’)

SERVICE TO THE COMMUNITY
Presented by:
Sealy Posturepedic
Winners:
Fiji’s Coral Coast Hotels (Sigatoka Hospital Maternity Ward)
AccorHotels Pacific (Accor Race to Survive Fiji for Cure Kids)
Highly Commended:
Mercure Sydney Hotel (Room for Hope program)

PEOPLE AWARDS

CONCIERGE
Presented by:
Blue Mountains International Hotel Management School
Winners
Mark Peyton, Sofitel Sydney Wentworth, NSW
Jason Eade, InterContinental Wellington, New Zealand
Highly Commended:
Peter McBrearty, The Langham Melbourne, VIC

HOTEL CHEF
Presented by:
Nespresso
Winners:
Ben Devlin, Halcyon House, Cabarita Beach, NSW
Ryan Hong, Parkroyal Darling Harbour, Sydney NSW
Highly Commended:
Anthony Flowers, Accor’s Darling Harbour Hotels, NSW

FOOD AND BEVERAGE ASSOCIATE
Presented by:
Williams Warn
Winners:
Felicity Evans, Atura Blacktown, NSW
Antonio Vilaca, Best Western Premier Terrace Hotel, WA
Highly Commended:
Hans Joachim, Parkroyal Parramatta, NSW

HUMAN RESOURCES ASSOCIATE
Presented by:
AHS Hospitality
Winners:
Kasey Findlay, Parkroyal Melbourne Airport, VIC
Chris Street, Hilton and DoubleTree by Hilton Cairns, QLD
Highly Commended:
Aliesha Dickson, Fairmont Resort Blue Mountains, NSW

SALES AND MARKETING ASSOCIATE
Presented by:
Blue Mountains International Hotel Management School
Winners:
Kate Atkinson, Hyatt Hotels and Resorts
Robyn McCann, Quest Cheltenham, VIC
Highly Commended:
Geoff Naumann, InterContinental Wellington

COMMUNICATIONS ASSOCIATE
Presented by:
Travmedia
Winners:
Lauren Bremner, Best Western Australasia
Jasmine Cook, InterContinental Sydney Double Bay
Highly Commended:
Stephen Howard, AHL/QT Hotels

FRONT OFFICE ASSOCIATE
Presented by:
Blue Mountains International Hotel Management School
Winners:
Andrea Donaghy, Atura Blacktown, NSW
Sonya Parker-Lazic, Mantra South Bank Brisbane, QLD
Highly Commended:
Tatenda Manduk, Fraser Suites Sydney, NSW

FINANCE ASSOCIATE
Presented by:
Intrust Super
Winners:
Michael Gray, Wyndham Corporate Centre, QLD
Victoria Benevolenskaya, Sheraton on the Park, NSW
Highly Commended:
Yogesh Solanki, Sofitel Fiji Resort and Spa, Fiji

REVENUE MANAGEMENT ASSOCIATE
Presented by:
ARMA
Winners:
Jason Rangel, Novotel Sydney Central, NSW
Nikita Beresnev, Parkroyal Parramatta, NSW
Highly Commended:
Gabby Hamrozi, Mantra Group VIC/TAS

HOUSEKEEPER
Presented by:
AHS Hospitality
Winners:
Larissa Poppeliers, Next Hotel, Brisbane, QLD
Sriyani Jones, Hilton Cairns, QLD
Highly Commended:
Lena Lilovac, Vibe Hotel Rushcutters, NSW

HOTEL ENGINEER
Presented by:
Sealy Posturepedic
Winners:
Anura Yapa, Shangri-La Hotel Sydney, NSW
Doug Smith, Crowne Plaza Hunter Valley, NSW
Highly Commended:
Adam Lane, RACV Royal Pines Resort, QLD

RISING STAR
Presented by:
Intrust Super
Winners:
Daniel Wilson, Quest Ivanhoe, VIC
Joanna Lewis, Accor’s Darling Harbour Hotels, NSW
Highly Commended:
Jonathan Chapman, Parkroyal Parramatta

MAJOR AWARDS

SOUTH PACIFIC GENERAL MANAGER
Presented by:
Blue Mountains International Hotel Management School
Winner:
Peter Hopgood, Outrigger Fiji Beach Resort
Highly Commended:
Mark Leslie, Vomo Island Resort Fiji
Steve Anstey, Likuliku and Malolo Island Resorts, Fiji

NEW ZEALAND GENERAL MANAGER
Presented by:
Sealy Posturepedic
Winner:
Mark Rose, The Rees Hotel Queenstown
Highly Commended:
Paul Columbus, Novotel Auckland Airport
Scott Hamilton, InterContinental Wellington

AUSTRALIAN GENERAL MANAGER
Presented by:
Intrust Super
Winner:
Sonia Lefevre, The Langham, Sydney, NSW
Highly Commended:
John and Lyn Parche, The Byron at Byron, Byron Bay, NSW
Steve Finlayson, Radisson on Flagstaff Gardens Melbourne, VIC

ENVIRONMENTAL PROGRAM
Presented by:
Sealy Posturepedic
Winner:
RACV Royal Pines Resort, QLD
Highly Commended:
Novotel Auckland Airport, New Zealand
The Langham, Auckland, New Zealand

HOTEL BRAND
Presented by:
Sealy Posturepedic
Winner:
QT Hotels and Resorts
Highly Commended:
Hilton

ACCOMMODATION CHAIN
Presented by:
AHS Hospitality
Winner:
Mantra Group
Highly Commended:
AccorHotels

HOTEL OF THE YEAR
Presented by:
Sealy Posturepedic
Winner:
Crown Towers Melbourne
Highly Commended:
Park Hyatt Sydney

HM MAGAZINE AUSTRALASIAN HOTELIER OF THE YEAR
Presented by:
HM Magazine
Winner:
Karin Sheppard, InterContinental Hotels Group
Highly Commended:
Peter Crinis, Crown Hotels
Simon McGrath, AccorHotels

HM MAGAZINE ASIA-PACIFIC HOTELIER OF THE YEAR
Presented by:
HM Magazine
Winner:
Michael Issenberg, AccorHotels
Highly Commended:
Dirk Dalichau, Ovolo Hotels
Stephen Ho, Starwood Hotels and Resorts

HALL OF FAME
Presented by:
HM Magazine
Recipients:
Geoff Dixon
Brett Godfrey

ASHLEY SPENCER SERVICE TO THE INDUSTRY AWARD
Presented by:
HM Magazine
Recipient:
Guy Bentley
Blue Mountains International Hotel Management School

by James Wilkinson on September 7, 2015 in Email NewsletterHotel NewsIndustry Events